Last updated Apr 21st, 2020
Read Seed Inc. (“Read Seed”) takes the privacy of its students, teachers and parents seriously. Read Seed is committed to protecting users’ privacy while providing a personalized and valuable learning experience.
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What Does Read Seed Do With the Information It Collects?
Collected information is used for the following purposes:
- To allow the teacher to manage and review student results
- To allow students to perform reading activities
- To allow students to see their own reading activity, results, and progress
- To allow teachers to compare individual student performance against aggregate results from the entire class
- To provide analytic data to teachers and school administrators
- For software support purposes
- For billing purposes
- For statistical purposes
- For research pursuant to educational purposes
- For strategic development aimed at enhancing educational benefits and improving delivery of services
- For customer support purposes
Read Seed User Access Privileges
Teachers are granted access to student data for the students in their classes. The school administrators may also have access to this data. Students are granted access to their personal data. Students cannot see information about other students from within their account. Teachers cannot see information about students outside of their classes.
Student records are the property of and under the control of the school and/or school district. Students can access their student records by logging in to their student account. Parents of students under the age of 18 can access their child’s information by logging in using their child’s account, by contacting the teacher or by contacting Read Seed at email@example.com. Corrections of any erroneous information should first be brought to the attention of the teacher or the school administration. In the event that the teacher or school are unable to make the correction, parents should advise Read Seed at firstname.lastname@example.org who will then work with the teacher or school to facilitate correction of any erroneous information.
No Marketing to Students and Parents
Read Seed does not share user data with third parties for marketing purposes. Furthermore, Read Seed does not use student data for marketing of any kind, including both marketing to students and to parents.
Deletion of Student Records
The following student records are retained for a period of no more than 12 months after the last entry was made to the student account in the service:
- Student audio recordings
The following student records are retained for a period of no more than 36 months after the last entry was made to the student account in the service:
- Student reading activity scores including accuracy and words per minute scores
- Transcripts of student speaking
Additional student information outside the categories mentioned above (e.g., name, username, email address, etc.) will be retained for a period of no more than 36 months after the last entry was made to the student account in the service.
Parents and students over the age of 18 can request to have their account, or the account of their child, and related information deleted from the Read Seed database by advising Read Seed at email@example.com.
Deletion of Parent and Teacher Records
Personal data of teachers and any data not already deleted that is related to a teacher’s classes will be deleted 36 months after their account has become inactive.
1. United States of America
COPPA is an acronym for the Child Online Privacy Protection Act, a US federal law to protect the privacy of children under the age of 13. Under the licensing agreement between Read Seed and the teachers using the Read Seed software, the teachers are responsible for obtaining parental permission should it be required under COPPA. Read Seed does provide information for teachers along with a sample parental permission document should they require one. This is available at https://support.readseed.org/article/24-read-seed-and-coppa
2. European Union
Since May 24, 2018, the European Union General Data Protection Regulation (GDPR) defines the rules regarding the collection, use, and retention of personal information for citizens of the European Union. Read Seed is fully compliant with these rules. The European Commission has ruled that commercial entities in Canada have adequacy under the GDPR, or already provide adequate data security. For an updated listing of countries where data security is considered adequate, please visit the European Commission’s website. Read Seed only conducts business with third-party data processors in the United States that are certified under the Privacy Shield Framework, which ensures compliance with EU data protection requirements so that personal data stays secure and respected.
Rights of users located in Quebec are governed by the Act Respecting the Protection of Personal Information in the Private Sector. Individual files can be accessed and modified using your user login and password, or by following the instructions in the section of the document titled “Changes to and Access to Personal Information”. Read Seed offices are at Tagawa Building 307, Hayama 1-6-5, Nagasaki City, Nagasaki 852-8053, Japan. Data is stored on Amazon servers in the country specified in the AWS region for the user’s account. Read Seed abides by article 17 of the Act with respect to the use of personal information.
Read Seed uses industry standard methods to protect its customer’s data against unauthorized use or access, alteration, unlawful or accidental destruction or loss. These measures include, but are not limited to, the use of encryption, physical access controls, information access controls, and anti-virus and anti-malware software. Additionally, accounts are password protected and all users are urged to take steps to keep username and password details safe. It should however be noted that 100% guarantee cannot be made due to constant advances in virus and hacking technology. Read Seed can therefore not be held responsible for data loss or alteration.
Links and Third Party Integration
Read Seed websites may contain links to other websites. Read Seed makes every effort to link only to websites related to service provision and whose privacy practices are in line with our own. Other websites, which may contain material not suitable for children, may also link to Read Seed websites without Read Seed’s knowledge or consent. Read Seed does not necessarily endorse any outside websites and Read Seed has no responsibility for the content, policies or actions of these websites.
Changes to and Access to Personal Information
Users have access to their personal information via their Read Seed user account, or by contacting the teacher or school administration. Users may also request a copy of their personal information, or can make modifications to any incorrect information by sending a written request to firstname.lastname@example.org. The following information has to be provided:
- First and last name
- Class name and school
- Student name and/or user id and/or username
- Teacher name
The user will then be contacted by a member of the Read Seed team for verification purposes. Users can also correct and update their personal information using the same procedures described above.
Change of Control
Disclosure of Information to Satisfy Legal Obligations
Read Seed may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Read Seed, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.
Consent to the Gathering and Processing of Information